Service Bodor Laser

Our company pays great attention not only to the supply of high-quality equipment and components, but also to subsequent service and maintenance. Few things are as costly in production as the downtime of major equipment. The service and repair of equipment purchased from Bodor does not create any problems for our customers. Our qualified personnel have a large stock of theoretical knowledge and considerable experience in practical work on modern equipment. Our technicians are trained and constantly improve their skills by undergoing training at the manufacturers.

Bodor service center services

Diagnostics and emergency repair of equipment

We provide a full range of services
for emergency equipment repair.
Our experts perform diagnostic
measures and provide the necessary recommendations
for its restoration. Due to
our mobility, we are ready to go to any
point of Ukraine to provide assistance.

Consultations and remote support

Our specialists are ready to provide remote consultation on equipment operation and troubleshooting. We also provide professional maintenance work and guarantee high-quality commissioning work.

Machine tool repair and maintenance

We carry out major, current and unscheduled repairs of lathes, milling machines, grinding machines, sheet metal bending machines, cutting machines and other machines. We also take on orders for necessary spare parts and provide equipment modernization services.

Post-warranty service and additional services

We are ready to provide full service after the warranty period, performing diagnostics of machine tools and carrying out their maintenance.

Our additional services include filtering and oil changes, as well as the implementation of non-standard solutions.

Frequently Asked Questions About Bodor Laser Service and Support

1. Do you have your own spare parts warehouse?

Yes, as an official representative of Bodor Laser, we maintain our own warehouse of original spare parts and consumables. This guarantees rapid component replacement and minimizes your production downtime. Additionally, we have direct access to a global network of 18 regional manufacturer warehouses.

The official 5-year warranty covers key components: BodorPower laser sources, BodorGenius optical heads, and the BodorThinker control system.

To maintain the warranty, the following conditions must be met:

  • Regular maintenance performed by certified service center engineers (every 2,000 operating hours or 6 months);
  • Use of certified technical fluids and original lubricants;
  • Timely replacement of original filters and the use of purified assist gases free of moisture and oil mist.

Please note: Consumables (protective windows, collimators, nozzles, and ceramic ring holders) require regular operator inspection and are not covered by the warranty.

Yes. All performed repair work, service procedures, and installed original components are covered by an official 12-month warranty starting from the date the Work Completion Act is signed.

Temperature stability directly impacts the service life of the BodorPower source and the BodorGenius optical head:

  • Temperature: The recommended inlet coolant temperature should be 21–25°C with an accuracy of C. Larger deviations reduce the output power of the laser source.
  • Purity: Multi-stage filtration removes microparticles, preventing focal length drift during long multi-shift operations.

Yes, our engineers provide prompt remote technical support for troubleshooting minor issues and configuring the BodorThinker software. Most typical issues regarding cutting parameter adjustments are resolved online without requiring an engineer’s site visit.

Call 0 (800) 40-77-88 or write to info@bodorlaser.net — the service department will accept your request and agree on further steps: diagnostics, engineer’s visit, or spare parts supply.

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